This depends on your insurance policy, copay and/or deductible. We will do our best to verify your benefits and communicate that directly to you. We do ask for your insurance information at least 48 hours before your scheduled appointment to be able to verify benefits. If we are unable to verify your benefits but we have your insurance card on file we will charge our self pay rate of $125 and then submit a claim with your insurance. If using insurance and we are able to verify, you are only responsible for your co-pay or deductible which must be paid on the day of service. If you have questions about you specific benefits, please call your insurance company before your first session.
Yes, we take Blue Cross Blue Shield, Aetna, MedCost, United Health Care, Cigna/Evernorth & CBHA (Carolina Behavioral Health Alliance).
The first session is typically an orientation. You will have paperwork to complete and will meet your therapist who has been assigned to you during your first phone call. A therapy room looks similar to a living room in a home with couches and chairs. Your therapist will ask you a bit about yourselves and why you decided to seek therapy at this time. It’s normal to feel apprehensive during this first session – we have been trained not to tell others about things that are bothering us. But our therapists are trained to help you feel comfortable talking. Talking is the best way to connect and start to feel better about your life.
Yes, many times one partner comes to couples therapy first. We can help you communicate to your partner more effectively about why you think therapy would help and eliminate some of the common mistakes that people make when asking their partner to come to therapy.
Our cancellation policy is 48 hours or we charge $50. This is not coverable by your insurance and must be paid by you out of pocket. The credit card that you have given will be automatically charged at the time of the missed appointment. The hour that is booked is yours and frequently cannot be rebooked for another person’s use.